This company is an American based producer of environmental monitors for use in the pharmaceuticals industry. They design and manufacture systems to monitor and control factors such as temperature, pressure, humidity and CO2 amongst others in areas such as hospitals, laboratories, blood banks and other critical storage facilities. Their goal was to continuously improve their offering to their customers by providing more efficient and economic monitoring and alert systems.
The company had been using Wifi connectivity to link between their sensor monitoring stations and their remote monitoring units. They were looking for a more secure method of maintaining this link to ensure that ‘out of control’ situations were reported quickly and reliably. They were, however, concerned at the potential cost of changing to a different technology and had no expertise themselves in the area of cellular Terminal modems.